eBooks Frequently Asked Questions

What information do I need to access ebooks?

  • You will need your patron ID and PIN number from the Rolla Public Library. As a default, your patron ID will be your library card number and the PIN is the last 4 digits of that ID.
  • Accounts must remain in good standing to be able to access ebooks.

How long is the checkout period?

  • You may choose either 7 or 14 days in your account settings.

How many items may I check out?

  • You may have up to 5 items checked out at one time.

Can I place holds on items that are not available?

  • Yes, you will receive an email when the item is ready for delivery. It will be available to you for 4 days after email is sent.

Can the library staff place holds for me like they can for physical books?

  • No, eBooks are self-service for holds and check outs.

Are there any  late fees or fines?

  • No, the book "expires" at the end of your checkout period you selected, so it can never be turned in late.

I'm not finished reading my book yet. Can I renew it?

  • No. Your book will automatically expire at the end of your checkout period. To continue reading, you will have to check it out again.

My eBook is expired and will not open, what do I do?

  • Delete the ebook. If you would like to continue reading it, you will have to check it out again.

How to do I connect my device?

Do I have to download and install additional software to check out library books?

  • Most mobile devices (Kindle Fire, Nook Tablet, Apple devices and other Smartphones) have an Overdrive Media Console app available that can be used to search and checkout eBooks.
  • For other devices, you must download and install Adobe Digital Editions to download media and then transfer it to your device.

Can I use the Library's public computers to download eBooks to my eReader?

  • No. Unfortunately Overdrive (our eBook provider) requires the book to be delivered to a computer with Adobe Digital Edition installed.

Why is Adobe Digital Editions (ADE) not installed on the library's public computers?

  • The ADE software is designed to be a single user software. It is required to be registered to a single person, and the attached eReader must also be registered through ADE. This scenario will not work with our public computers.