Frequently Asked Questions
1. What is Wireless?
A. Wireless Internet access uses radio frequency signals to exchange information between your computer or wireless device and the Internet.
2. Why wireless?
A. Wireless allows library users to bring their own computer or wireless device to the library and get Internet access.
3. How do I use wireless at the library?
A. You will need to bring your own laptop computer or PDA to the library and it will need to have built-in WiFi or a WiFi network card. The library does not provide wireless cards.
4. Can the library help me configure my device?
A. No, everyone's device is different and the user is responsible for knowing how to configure their own equipment.
5. Will I need any special settings to connect?
A. No, the library's patron wireless network is open to all visitors.
6. Will I need a library card to access the wireless network?
A. No, anyone may access the wireless network simply by creating a username and password.
7. How do I create a username and password?
A. When you log on to your web browser you will be brought to a login screen. Click the button on the right-hand side labeled "Create An Account". You will be taken to a registration page to create a username and password. Once you have completed filling out the registration page, you will be sent an e-mail confirmation to your personal e-mail account that you provide during registration.
8. Why do I see a 10-minute timer after I complete the registration process?
A. You are given 10 complimentary minutes to open up your personal e-mail account and complete the registration process by clicking the link within your e-mail confirmation. If you do not finish the registration process and you use up your 10 complimentary minutes, your username and password will be deleted and you will have to fill out the registration page all over again.
9. Do I have a time limit on how long I can be logged on to the wireless network?
A. Yes, once you have successfully completed the registration process, you have a 1-hour time limit once you are logged in. After 1 hour, you will be automatically logged off of the network. If you need more time, simply log back in with your username and password and you will be reconnected. There are no limits to the number of login sessions you can have per day.
10. Can I print from my wireless device?
A. Yes! To access this service, click on the Wi-Fi Printing Access logo located on bottom of the library's webpage and follow the on-screen instructions.
11. What about anti-virus protection?
A. It is the responsibility of the wireless device owner to have their own anti-virus protection installed on their devices. Wireless users assume all risk in this regard.
12. Do the library's computer/internet usage rules apply, even though I'm using my own computer?
A. Yes, library computer/internet usage rules still apply when using the library's wireless connection.
Like most WiFi hotspots, the library's hotspot (kplpublic) is not a secure connection. Please be internet-safe and be careful about what information you send over the WiFi network. Visiting sensitive websites that deal with banking, credit card information, or personal identity information is strongly discouraged. Most websites that deal with this type of information will identify a secure connection in your address bar. If you see https://, you are on a secure connection. If you see http://, you are on an insecure connection. The library cannot guarantee that information sent over our wireless network will not be stolen, nor is it responsible for any type of identity theft should it occur. The user assumes the responsibility of being safe and guarding their personal information while doing Internet transactions.