1. RESIDENTS AND NON-RESIDENTS
Submitted by KPL on Thu, 01/12/2006 - 10:33am.
POLICY: The Robert J. Kleberg Public Library issues resident (free) and non-residents (fee) library cards to all qualifying applicants.

1. RESIDENTS: Defined as a commercial or residential renter or property owner which includes their immediate family with the same local commercial or residential address or post office mailing box WITHIN the boundaries of Kleberg County. "Immediate family" for purposes of this section shall mean the legal spouse, children, step- children or blood relative. Commercial or residential renters or property owners which includes their immediate family WITHIN Kleberg County with the same local mailing address receive an initial library card free of charge by completing required borrower information on registration application card. A Kleberg County reference with a different address and telephone number must be provided on the registration application card. ONCE COMMERCIAL OR RESIDENTIAL BORROWER OR IMMEDIATE FAMILY MEMBER IS NO LONGER A RENTER AND/OR PROPERTY OWNER WITHIN KLEBERG COUNTY, THEIR LIBRARY CARD BECOMES INVALID AND NON-RESIDENT POLICIES MUST BE APPLIED. In some special cases, applicant will be required to prove residency or property ownership as established by the Circulation Department and the Library Director and approved by the Library Board.

RESIDENT CATEGORIES:
- Kleberg County Communities:
* Loyola Beach/ Kingsville/ Ricardo/ Riviera/ Vattman
- Navy Resident
- College Resident
- King Ranch Resident WITHIN Kleberg County

PROCEDURE: SEE REGISTRATION APPLICATION CARD POLICY

1. Applicant requests registration application card from attending librarian to establish borrowing and use privileges.
2. Applicant, parent or legal guardian must complete and sign registration application card acknowledging financial responsibility for materials and/or equipment to be used or checked out on library card, and submits registration application card to attending librarian.
3. Attending librarian calls applicant's reference by phone and verifies applicant's information provided on the registration application card.
4. Once the registration application card is approved, library card is processed immediately and assigned to borrower the following working day.
5. Attending librarian enters borrower's data into the library's computerized circulation borrower files.

NOTE: Circulation system prompts for renewal of library use privileges on expired library card. Current borrower data is requested and updated on borrower's registration application card and the library's computerized borrower files.

CIRCULATION SERVICES: RESIDENTS AND NON-RESIDENTS CONT’D

2. NON-RESIDENTS: Defined as a patron whose PERMANENT or LEGAL residence is OUTSIDE the boundaries of Kleberg County or one who expects to reside in Kleberg County for six (6) months or less. Qualifying non-residents receive a library card by completing required patron information on registration/ application card. A permanent Kleberg County reference with a different address and telephone number must be provided on the registration application card. IN THE EVENT THAT A NON-RESIDENT FROM KENEDY COUNTY, BISHOP & DRISCOLL, TEXAS CANNOT PROVIDE A KLEBERG COUNTY REFERENCE, A PERMANENT REFERENCE WITH A DIFFERENT ADDRESS AND TELEPHONE NUMBER FROM THEIR RESPECTIVE CITY MAY BE USED. A USER FEE of $7.00 (non-refundable) is charged to resident’s payable in advance for a period of one (1) year unless compensation is made through negotiation with their governmental taxing body. A user fee of $7.00 (non-refundable) per year will be charged to non-resident families wishing individual library cards for each member of the family living at the same address. The Library board on an annual basis shall set non-resident user fees. ANY NON-RESIDENT EMPLOYED IN KLEBERG COUNTY WHO IS NOT A KLEBERG COUNTY COMMERCIAL OR RESIDENTIAL RENTER OR PROPERTY OWNER IS NOT ENTITLED TO A LIBRARY CARD FREE OF CHARGE SINCE NO PROPERTY TAX IS BEING PAID.

NON-RESIDENT CATEGORIES:
- Patron whose permanent or legal residence is OUTSIDE Kleberg County
- Patron from Bishop and Driscoll, Texas
- Patron from Kenedy County Communities:
* Armstrong/ Mifflin/ Norias/ Rudolf/ Sarita/ Turcotte

PROCEDURE: SEE REGISTRATION APPLICATION CARD POLICY

1. Applicant requests registration application card from attending librarian to establish borrowing & use privileges.
2. Upon receipt of registration application card, applicant is told by attending librarian there is a $7.00 (non-refundable) user fee payable in advance for a one (1) year period.
3. Applicant, parent or legal guardian completes and signs registration application card acknowledging financial responsibility for materials and/or equipment to be used or checked out on library card, and submits $7.00 (non-refundable) user fee along with registration application card to attending librarian.
4. Attending librarian calls applicant's reference by phone and verifies applicant's information provided on the registration application card.
5. Once the registration application card is approved, library card is immediately processed and assigned to borrower.
6. Attending librarian enters borrower's data into the library's computerized circulation borrower files.

NOTE: Circulation system prompts for renewal of library use privileges on expired non-resident library card. Current borrower data is requested and updated on borrower's registration application card and the library's computerized borrower files.

2. REGISTRATION APPLICATION CARD
Submitted by KPL on Thu, 01/12/2006 - 10:38am.
POLICY: In order for a person to use the Robert J. Kleberg Public Library, patron must register at the Circulation Desk. A WHITE REGISTRATION APPLICATION CARD will be used for ADULT BORROWERS and a GREEN REGISTRATION APPLICATION CARD will be used for JUVENILE BORROWERS. Each card must be filled out properly and completely. Children ages 6 through 17 must have the signature of a parent or guardian when applying. REFERENCES MUST BE CONTACTED AND VERIFICATION OF RESIDENCY MUST BE MADE. A Kleberg County reference with a different address and telephone number must be provided on the registration application card. Upon completion and verification of information on registration application card, processing and entry of all borrowers data is entered into the library's computerized circulation borrowers files. By accepting and using a Robert J. Kleberg Public Library card the registered cardholder/borrower agrees to abide by the library's lending rules, policies and regulations under which the library card was issued including all amendments thereafter. The cardholder/ borrower also agrees to pay promptly all fines charged against their account and for all injury or loss of library books, materials and/or equipment to the satisfaction of the Library Director, and to give immediate notice of any change of borrower information, lost or stolen card. The library director or designee must approve any exceptions.

FORMS OF IDENTIFICATION TO ESTABLISH PRIVILEGES:
- Valid Texas Driver's License
- Social Security/Serial Number
- Other valid forms of identification as approved by the Library Director

ADULT: ANYONE 18 YEARS OF AGE AND ABOVE. Borrowers receive library card by completing required borrower information on registration application card. PLACE OF EMPLOYMENT ADDRESS CANNOT BE USED AS MAILING ADDRESS. Military, college or non-resident patron must provide home of record address on registration application card.

JUVENILE: ANYONE 5 THROUGH 17 YEARS OF AGE. Children must be 5 years old to receive a library card. Parent or legal guardian completes required borrower information on registration application card for applicant. School name, current grade and applicant's age is required on registration application card. Parent's or legal guardian's signature, occupation, business address, along with a Kleberg County reference must be provided on the registration application card. Place of employment address cannot be used as mailing address. Parent or legal guardian who is military, college or non-resident patron must provide home of record address on registration/ application card.

PRE-SCHOOL CHILDREN: ANYONE UNDER FIVE YEARS OF AGE. Pre-school children check out books on parent's or legal guardian's library card.

PROCEDURE:

1. Adult applicant requests registration application card from the attending librarian to establish borrowing and use privileges. Parent or legal guardian establishes borrowing and use privileges for MINORS.
2. Applicant completes and submits registration application card. Adult cardholder agrees to take responsibility for materials and/or equipment to be used or checked out on library card. Parent or legal guardian must sign the registration application card for a MINOR cardholder.
3. Circulation staff calls applicant's reference by phone and verifies applicant's information provided on the registration application card.
4. Once the registration application card is approved, library card is immediately processed and assigned to borrower.
5. Circulation staff enters borrower's data into the library's computerized circulation borrowers file

3. LIBRARY CARD COLOR AND TERM
Submitted by KPL on Thu, 01/12/2006 - 10:39am.
POLICY: A bar code label will be PLACED on the approved registration application card, and corresponding DUPLICATE bar code label will be PLACED on the borrower's library card. The number printed on the bar code label will be the borrower's library card number. Patron and stat code numbers will be assigned to every cardholder for statistical purposes. The library card will be typed, laminated, and given to the borrower. The information on the registration application card will be entered into the library's computerized circulation borrowers files and retained for a term of 2 years for Kleberg County residents and 1 year for college, navy and non-resident patrons. The registration application card will be filed alphabetically according to borrower’s last name. Library card color designation and term will be determined according to resident category as follows:


1. RESIDENT CATEGORIES CARD COLOR TERM


v Kleberg County Communities:
*Loyola Beach/ Kingsville
*Ricardo/ Riviera/ Vattman Blue 2 years

v Navy Resident Green 1 year

v College Resident Pink 1 year

v King Ranch Resident WITHIN Kleberg County Blue 2 years


2. NON-RESIDENT CATEGORIES CARD COLOR TERM


v Patrons whose permanent or legal
residence is OUTSIDE Kleberg County White 1 year

v Patrons from Bishop & Driscoll, Texas Yellow 1 year

v Patron from Kenedy County Communities:
*Armstrong/ Mifflin/ Norias/ Rudolf/ Sarita/ Turcotte Yellow 1 year

4. BORROWER STAT AND PATRON CODES
Submitted by KPL on Thu, 01/12/2006 - 10:40am.
POLICY: The Robert J. Kleberg Public Library assigns borrower stat and patron codes to users for patron and circulation statistical purposes

A. BORROWER STAT CODE:

1st Digit
1- Kleberg County Communities
*Loyola Beach/ Kingsville
*Ricardo/ Rivera/ Vattman Blue 2 Years
2- Navy Green 1 Year
3- College Pink 1 Year
4- Non-Residents White 1 Year
5- Bishop and Driscoll Residents Yellow 1 Year
6-
7-
8-
9- Kenedy County Communities:
*Armstrong/ Mifflin/ Norias/
*Rudolf/ Sarita/ Turcotte Yellow 1 Year

2nd –4th Digits
001 – Anglo Origin Resident Adult
002 – “ Resident Juvenile
003 – “ Non-Resident Adult
004 – “ Non-Resident Juvenile

005 – Negro Origin Adult Resident Adult
006 – “ Resident Juvenile
007 – “ Non-Resident Adult
008 – “ Non-Resident Juvenile

009 – Spanish Origin Adult Resident Adult
010 – “ Resident Juvenile
011 – “ Non-Resident Adult
012 – “ Non-Resident Juvenile

013 – Others Adult Resident Adult
014 – “ Resident Juvenile
015 – “ Non-Resident Adult
016 – “ Non-Resident Juvenile

B. PATRON CODE:

0 College Resident Pink Adult
1 Kleberg County Resident Blue Juvenile
2 “ Blue Adult
3 Navy Resident Green Juvenile
4 “ Green Adult
5 Kenedy County Resident Yellow Juvenile
6 “ Yellow Adult
9 Bishop/ Driscoll Resident Yellow Juvenile
10 “ Yellow Adult
13 Non-Resident White Juvenile
14 “ White Adult

5. ON-SITE BORROWING AND USE OF SERVICES
Submitted by KPL on Thu, 01/12/2006 - 10:42am.
A. ON-SITE BORROWING: Any registered cardholder/borrower who wants to check out circulating materials, use the library's A-V collection and related equipment or any of the South Texas Library System services, must present a valid Robert J. Kleberg Public Library card on-hand issued under their name. The borrower must also be in good standing to exercise on-site borrowing and library use privileges. A borrower is considered in good standing when the following conditions exist: 1)Has no excessive overdue or large fine amounts, 2)Have no system or borrower stops, 3)Has no item or interlibrary loan claims, 4)Has no expired library card, and 5)Has not had borrowing privileges suspended or revoked by Library Director and/or Board of Trustees for other reasons.

B. PATRONS WITHOUT A LIBRARY CARD ON HAND: A registered cardholder/borrower, who has forgotten, misplaced, lost or is otherwise unable to present a library card MAY NOT be able to check out any library materials and/or equipment. On-site borrowing and library use privileges may only be exercised provided registered borrower possess a valid Robert J. Kleberg Public Library card and has no stops, overdue items and/or large fine amounts pending. Lost or stolen cards will be replaced for a $2.00 fee for the first replacement, $5.00 for any subsequent replacements. THE LIBRARY DIRECTOR OR DESIGNEE MUST APPROVE ANY EXCEPTIONS.

C. EXPIRED LIBRARY CARD: The Circulation system prompts for renewal of borrower data on expired library card. Renewal of library privileges will be made on expired card provided all overdue, system stops and large fine amounts have been cleared. Borrower's data will be updated on the registration application card and on the library's computerized circulation borrowers files using the same bar code number.

D. USE OF LIBRARY CARD BY OTHER THAN CARDHOLDER: A registered cardholder/borrower is responsible for the use of library materials and/or equipment checked out on their library card, whether by friend or family member. All items checked out on a lost or stolen card are the responsibility of the registered cardholder until the time the cardholder notifies the Circulation Department and the library places a Lost/Stolen Card Stop to cardholder's account.

PROCEDURE:

1. Registered cardholder/borrower presents a valid library card to attending librarian at the Circulation Desk.
2. The borrower's library card bar code number is scanned with laser gun/pen to call up the borrower's account.
3. Borrower's account is checked for outstanding fines overdue items, and/or other stop reasons.
4. If borrower is in good standing, attending librarian proceeds with item loan transaction.

NOTE: If borrower is NOT in good standing, attending librarian advises borrower of problem and actions required for resolution to exercise on-site borrowing and library use privileges.

6. BORROWER'S FINANCIAL RESPONSIBILITY
Submitted by KPL on Thu, 01/12/2006 - 10:43am.
POLICY: A registered cardholder/borrower is financially responsible for library materials and/or equipment checked out on their library card. A parent or legal guardian who signs for their minor child is also financially responsible for the minor's use of library materials and/or equipment. According to Vernon's Texas Annotated Code, a MINOR is anyone who is "under 18 years of age who is not and has not been married or who has not had his disabilities of minority removed for general purposes." An applicant, parent or legal guardian acknowledges financial responsibility by Completing and signing registration application card is acknowledgement of financial responsibility agrees "to obey all lending rules, policies, regulations and amendments of this library, to pay promptly all fines charged against cardholder's account for the injury or loss of library books, materials and/or equipment, and to give immediate notice of a change of address, lost or stolen card, "as stated on the registration application card.

7. REPLACEMENT OF LIBRARY OR VIDEO PASS CARD
Submitted by KPL on Thu, 01/12/2006 - 10:44am.
POLICY: A lost or stolen library or Video Pass card will be replaced provided that patron account is cleared of any fine or overdue items. There is an initial charge of $2.00 payable in advance for the first replacement. All subsequent replacements will be $5.00. The bar code number of the lost or stolen library or Video Pass card will be noted on the borrower's registration application card and deleted from the library's computerized circulation borrowers files. A new library or Video Pass card and bar code number will be assigned to the borrower. Any voided library or Video Pass cards that are found by the cardholder/borrower must be returned to the library and discarded.

8. CHANGE OF BORROWER INFORMATION
Submitted by KPL on Thu, 01/12/2006 - 10:46am.
POLICY: If a registered cardholder/borrower has a change of address, name, etc., borrower must notify the Circulation Department and complete a "change of borrower information" form. If patron requesting the change of information is an adult but has a juvenile registration/ application card on file, patron must be upgraded and given an adult registration application card. (In some cases, the same borrower's bar code number will be retained.)

PROCEDURE:

1. Attending librarian gives patron "change of borrower information" form to complete.
2. Borrower completes change of ... form and submits to attending librarian.
3. Attending librarian pulls registration application card from borrowers file catalog and crosses out the old information. Change of information form is stapled to registration application card and is filed back in borrower's file catalog.
4. Attending librarian then retrieves borrower's file from the library's computerized circulation system and updates borrower's records.

9. CIRCULATION OF LIBRARY MATERIALS
Submitted by KPL on Thu, 01/12/2006 - 10:48am.
POLICY: Generally, most materials in the library are for use by any person who desires to use them. This does not mean, however, that all items can be checked out from the library. The majority of library materials circulate for 14-day periods. Some specially noted materials or items may be designated for 7-day periods. EXTENDED LOANS ARE PERMITTED FOR SPECIAL CIRCUMSTANCES ONLY WITH THE APPROVAL OF THE LIBRARY DIRECTOR OR DESIGNEE FOR SUCH REASONS AS VACATION OR ILLNESS. High demand materials are not available for extended loans. Vertical File materials and reference books do not circulate except with the approval of both the Reference Librarian and the Library Director or designee. All circulating materials must be renewed in person with a valid Robert J. Kleberg Public Library card. ITEM RENEWAL IS ALLOWED ONLY IF ITEM HAS NO RESERVES, RESTRICTIONS OR AN ITEM STOP. NO ITEM RENEWALS ARE ACCEPTED OVER THE TELEPHONE.

There are THREE CATEGORIES into which library materials fall. The Cataloging Librarian and/or Library Director will decide which category to designate each individual item. The following 3 categories are:


1. CIRCULATING MATERIALS: Circulating material is available to any registered cardholder/borrower who presents a valid library card during on-site borrowing.

A. 14-day books can be renewed for an additional 14 days if it is not on a reserve list.
B. 7-day books can be renewed for an additional 7 days if it is not on a reserve list.


2. NON-CIRCULATING MATERIALS: Certain restricted materials WILL NOT be circulated outside the Library to anyone. They include such items as current reference editions of dictionaries, encyclopedias and other basic and specialized research materials that are designated as reference items. EXCEPTIONS MAY BE MADE WHEN BOTH THE REFERENCE LIBRARIAN AND LIBRARY DIRECTOR OR DESIGNEE DETERMINE THAT LENDING OUT RESTRICTED MATERIAL WILL NOT INCONVENIENCE OTHER USERS.


3. RESTRICTED IN-HOUSE MATERIALS: Restricted in-house materials may circulate only with permission from the Library Director. PERMISSION FROM THE LIBRARY DIRECTOR MUST BE GRANTED BEFORE "RESTRICTED IN-HOUSE MATERIALS AND/OR EQUIPMENT CAN BE LOANED OR USED IN-HOUSE." They include such items as workroom materials and/or A-V equipment that are restricted for in-house use only.

10. MATERIAL CHARGE/DISCHARGE
Submitted by KPL on Thu, 01/12/2006 - 10:50am.
POLICY: The following material charge and discharge functions will be performed by the Circulation Department. Each circulating item must have a bar code number label, a date due panel and a sticker with circulation policies. See samples below:

CHECKING MATERIALS OUT: CHARGE


PROCEDURE:

1. Registered cardholder/borrower presents a valid library card to attending librarian at the Circulation Desk.

2. The borrower's library card bar code number is scanned with laser gun/pen/pen to call up the borrower's account.

3. Borrower's account is checked for outstanding fines and/or overdue items or any other stop reasons.

4. If borrower's account status is clear, the bar code number on the item label is scanned with laser gun/pen/pen and item is charged to borrower.

5. A date due sticker is placed on the date due panel and item is desensitized for security gate clearance.

6. The library card and item are returned to the borrower.

CHECKING MATERIALS IN: DISCHARGE

PROCEDURE:

1. Bar code number on item label is scanned with laser gun/pen/pen and item is discharged from borrower’s account.
v Circulation System automatically charges borrower's account for any outstanding fines on overdue items.

2. If item being returned has no system reserves or stops, item is placed on book collection cart by attending librarian.

3. When book collection cart is full, it is sent to the Book Return Department where all returned items are re-scanned to ensure that they have been discharged from borrower's account.

4. All returned items are sorted according to classification and prepared for reshelving.
v Items with enclosed security strips are sensitized for theft prevention.

11. MATERIAL CHECK OUT LIMITS
Submitted by KPL on Thu, 01/12/2006 - 10:51am.
POLICY: Registered cardholders/borrowers may have a combination total of 117 items as listed below, checked out on their library card at any one time. The check out limits for the different item types are as followed:



ITEM TYPE NUMBER

HARDBACK BOOK 30
MAGAZINE 30
HOLIDAY BOOK 6
BOOK W/CASSETTE 4
TALKING BOOK 6
PAPERBACK 15
VIDEOCASSETTE 2
A-V MATERIAL/EQUIPMENT 3
LANGUAGE CASSETTE 21
(3 cases at 7 items/per case)
TOTAL 117


PROCEDURE:

1. Registered cardholder/borrower presents a valid library card to attending librarian at the Circulation Desk.

2. The borrower's library card bar code number is scanned with laser gun/pen/pen to call up the borrower's account.

3. System displays number of items charged to borrower's account.

4. Borrower's account is checked for outstanding fines, overdue items, and/or any other stops.

5. If borrower is in good standing and within checkout limits, attending librarian transfers to check out mode and materials are charged to borrower's account not exceeding set limits for each material type.

NOTE: If borrower is NOT in good standing, attending librarian advises borrower of problem and actions required for resolution to exercise on-site borrowing and library use privileges.

12. CIRCULATION LOAN PERIODS
Submitted by KPL on Thu, 01/12/2006 - 10:52am.
POLICY: The Robert J. Kleberg Public Library materials have designated loan periods. Reference materials are for in house use only but may be checked out with the approval of both the Reference Librarian and Library Director or designee. A-V EQUIPMENT MAY BE USED IN HOUSE OR CHECKED OUT AS APPROVED BY THE LIBRARY DIRECTOR OR DESIGNEE. Material Class loan periods are regulated as followed:





BOOKS 2 WEEKS

LANGUAGE CASSETTES 2 WEEKS

PAPERBACKS 2 WEEKS

TALKING BOOKS 2 WEEKS

RJKPL VIDEOS 2 WEEKS

BOOK W/CASSETTE (S) 1 WEEK

MAGAZINES 1 WEEK

A-V MATERIAL/EQUIPMENT AS APPROVED BY DIRECTOR

REFERENCE MATERIALS FOR IN HOUSE USE ONLY
OR SPECIAL LOAN AS APPROVED
BY DIRECTOR

I.L.L. MATERIALS AS REQUESTED BY
LENDING LIBRARY
FOR IN HOUSE USE ONLY

13. ITEM RENEWAL
Submitted by KPL on Thu, 01/12/2006 - 10:54am.
POLICY: Any registered cardholder/borrower in good standing may renew circulating materials with the exception of those items that have reserves, restrictions or an item stop. Renewal periods are for two weeks unless stated otherwise, no more than two consecutive renewals are permitted on any unreserved item. Extended loans are permitted for special circumstances only with the approval of the Library Director or designee for such reasons as vacation or illness. Renewal of REFERENCE material on loan is not allowed except in special circumstances only with the approval of both the Reference Librarian and Library Director or designee. All renewals must be made in person with a valid library card at the Robert J. Kleberg Public Library Circulation Desk. NO ITEM RENEWALS ARE ACCEPTED OVER THE TELEPHONE.

PROCEDURE: IN PERSON


1. Registered cardholder/borrower presents a valid library card to attending librarian at the Circulation Desk and requests item renewal.

2. The borrower's library card bar code number is scanned with laser gun/pen/pen to call up the borrower's account.

3. System displays number of items charged to borrower’s account.

4. Borrower's account is checked for outstanding fines, overdue items, and/or other stop reasons.

5. If borrower is in good standing, attending librarian renews item and assigns a new date due sticker.


NOTE: If borrower is NOT in good standing, attending librarian advises borrower of problem and actions required for resolution to exercise on-site borrowing and library use privileges.

14. ITEM RESERVE
Submitted by KPL on Thu, 01/12/2006 - 10:55am.
POLICY: AN ITEM RESERVE can be placed on any NON-REFERENCE item with the following status:

1. Checked Out
2. On Shelf
3. On Order
4. For Consideration

A non-refundable ITEM RESERVE FEE of .25 CENTS will be charged per title, payable in advance, before requested item is placed on reserve. The patron's name, address and phone number is noted on the RESERVE CARD along with the author's name, book title, date requested and receipt number.

An item reserve initiates the circulation staff to conduct a more thorough search on items held by the library that are misplaced or have other status, and report to patron on what decision the library will take regarding these reserved items.

ITEM(S) ON RESERVE FOR ANOTHER PATRON CANNOT BE RENEWED. ALL RESERVED ITEMS WILL BE HELD AT THE CIRCULATION DESK FOR 3 WORKING DAYS ONLY! ATTENDING LIBRARIAN LOGS DATE(S) PATRON IS INITIALLY NOTIFIED. PATRONS ARE ADVISED BY CIRCULATION LIBRARIAN THAT IF THEY FAIL TO PICK UP ITEM(S) AFTER 3 WORKING DAYS, ITEM(S) WILL BE PUT BACK IN CIRCULATION OR GIVEN TO THE NEXT PATRON WHO HAS THE ITEM ON RESERVE.

POLICY ON RESERVED ITEM(S) SUGGESTED FOR CONSIDERATION: When a patron request's an ITEM NOT OWNED BY THE LIBRARY and is FOUND NOT TO BE ON ORDER, the attending librarian advises patron to either place the item desired FOR CONSIDERATION on RESERVE (for a Non-Refundable nominal fee of .25 cents) or place a written request in the REQUEST BOX. IF AN ITEM RESERVE OR WRITTEN REQUEST IS MADE FOR AN ITEM NOT OWNED BY THE LIBRARY, ATTENDING LIBRARIAN ASSURES PATRON THAT THE LIBRARY WILL CONSIDER THE REQUEST FOR ACQUISITION BUT NEVER PROMISES THAT THE LIBRARY WILL PURCHASE THE ITEM.

The item reserve card or written request is given to the Acquisitions Librarian, and in consultation with other departmental librarians, a decision is made after reviewing the library's book budget funds and/or after reading book reviews to determine if the item will be ordered or not.

A RESERVE PLACED ON ANY ITEM REQUESTED FOR CONSIDERATION WHICH IS NOT OWNED BY THE LIBRARY DOES NOT IN ANYWAY, SHAPE OR FORM, OBLIGATE OR COMMIT THE LIBRARY TO PURCHASE THE ITEM BEING REQUESTED.
CIRCULATION SERVICES: ITEM RESERVE CONT’D


When a reserve is placed on an item not owned by the library, the reserve only guarantees that the patron will be notified on whether or not the library will be purchasing the item. If the library WILL NOT BE GETTING THE ITEM, the patron is notified noting the reasons. The patron is then advised that if the item is not a recent or popular work, it may be possible to obtain through Interlibrary Loan.

If item is purchased, and when item is received, the library will immediately process for circulation. Once item is processed, it is given to the Circulation Department. Circulation Librarian notifies patron that reserved item is ready for checkout and will be held at the Circulation Desk for 3 working days only.

THE ACQUISITIONS LIBRARIAN REMOVES ALL REQUEST SLIPS FROM THE "REQUEST BOX" FOR REVIEWING AND PROCESSING. PATRONS ROUTING REQUEST(S) THROUGH THE REQUEST BOX ARE NOT INFORMED ON WHETHER OR NOT THE LIBRARY WILL BE GETTING THE REQUESTED ITEM(S) - ONLY THOSE PATRONS PLACING RESERVES ON ITEMS REQUESTED FOR CONSIDERATION ARE NOTIFIED ON WHETHER OR NOT THE LIBRARY WILL BE PURCHASING THE ITEM.


PROCEDURE:


1. Patron or attending librarian verifies item for “holdings in collection�.
2. Attending librarian advises borrower of item reserve fee, payable in advance before reserve status is placed on item.
3. Attending librarian also advises borrower that he or she will be notified by phone when item becomes Available.
4. Attending librarian enters command to reserve next available copy regardless of location in system.
5. Upon availability of title, item is pulled, tagged and borrower is notified by telephone that item is being held at the Circulation Desk for 3 working days. Attending librarian logs date(s) patron is notified.
6. At time of checkout, registered cardholder/borrower presents a valid library card to attending librarian at the Circulation Desk and request reserved item(s).
7. If borrower is in good standing, attending librarian proceeds with item loan transaction.

NOTE: If borrower is NOT in good standing, attending librarian advises borrower of problem and actions required for resolution to exercise on-site borrowing and library use privileges.

15. FINES AND FEES
Submitted by KPL on Thu, 01/12/2006 - 10:57am.
1. FORMS OF PAYMENT FOR FINES AND FEES POLICY: The R. J. Kleberg Public Library accepts the following forms of payment: All library fines and fees are paid at the Circulation Desk. Monies collected daily from fines and fees for certain library services are deposited in the library’s bank account on a weekly basis. At the end of the month, a library check is cut to the county treasurer for all library fines and fees collected, and all receipts are submitted to the county auditor for auditing review. ALL LIBRARY FINES AND FEES ARE SUBJECT TO CHANGE BY LIBRARY BOARD ACTION.

A. Cash
B. Check (Not Less Than $1.00)
C. Money Order (Exact Amount)

2. FINES POLICY: Willful failure to return materials subjects borrower to overdue penalty fines. The policy of overdue fines is to encourage the return of the borrowed materials. For each day an item is overdue, a fine will be charged. Fines automatically accrue the day after the item is due. SUNDAYS, MONDAYS AND HOLIDAYS ARE NOT INCLUDED IN THE FINE ASSESSMENT. The library also charges penalty fines for other specified conditions. In the case of offenders who do not pay outstanding fines, on-site borrowing and library use privileges will be suspended. Fines are charged as a penalty for the following: a)Failure to rewind videocassettes. b)Return of audiovisual materials in book drop. c)Overdue library materials and equipment. d)Removal or defacement of barcode label.THE LIBRARY DIRECTOR OR DESIGNEE MAY WAIVE FINE(S) UNDER EXTENUATING CIRCUMSTANCES. ALL FINES ARE SUBJECT TO CHANGE BY LIBRARY BOARD ACTION.

CATEGORY:

A) OVERDUE ITEMS: AMOUNT TIME MAX FINE
Hardbk/Paperbk/Magazine .05 Day 2.00
A-V Equipment 3.00 Day 24.00
Talking Book Cassette .25 Day 10.00
Videocassette 3.00 Day 24.00
Language Cassette .25 Day 10.00
B) OTHER CONDITIONS:
Returning In Book Drop
1) Talking Book .25 Any Per Case
2) Videocassette 3.00 Any Per Item
3) Language Cassette .25 Any Per Case
Defacing A Barcode 1.00 Any Per Item
Failing To Rewind Videocassette .25 Any Per Item

3. FEES POLICY: Established fees will be charged for the following special services or conditions. ALL FEES ARE SUBJECT TO CHANGE BY LIBRARY BOARD ACTION.

CATEGORY AMOUNT

A. Non-Resident Library Card (Non-Refundable) 7.00 Yearly
B. Initial Replacement Of Damaged, Stolen
Or Lost Library Or Video Pass Card 2.00
C. Each Additional Replacement Of Damaged, Stolen
Or Lost Library Or Video Pass Card 5.00
D. Item Reserves .25 Each
E. Lost Or Damaged Library Item SHELF-LIST COST
F. Magazines/Paperbacks .25 Each
G. Overdue Processing Notice .35 Each
H. OPAC Printout Copies Per Page .15 Each
I. Hot Check Service Charge 15.00 Per Check
J. STLS ILL Postage Post Office
Charge
K. Typing Paper Per Page .15 Each
L. 3M Copies (Per Side)
-Letter Size .20 Each
-Legal Size .25 Each
-Oversize .30 Each
M. Microformat Copies Per Page .20 Each
N. Floppy Disks 1.00 Each
O. Electronic Services Copies
-Black & White
*Letter Size .20 Each
*Legal Size .25 Each
-Color Picture
*Letter Size .25 Each
*Legal Size .30 Each
P. Woman's Club, Music Club Members .10 Each
Q. Request For Photocopies By Non-Residents 1.00 Per Sheet
R. Literacy Program Annual Compensation

PROCEDURE:

1. Attending librarian at the Circulation Desk collects fines or fees, records the transaction and issues patron original cash receipt.
2. With computer generated fines, at patron's request, patron is shown computer display screen to confirm that their account has been cleared or credited.

NOTE: If borrower is NOT in good standing, attending librarian advises borrower of problem and actions required for resolution to exercise on-site borrowing and library use privileges.

16. DAMAGED MATERIAL
Submitted by KPL on Thu, 01/12/2006 - 10:58am.
POLICY: An item is determined damaged if it or any part of it is unusable. Books damaged beyond repair by borrower while in their care will be charged the full replacement cost as marked on the item's shelf-list card. Damaged item paid for may be kept by patron. Patron must remit in full all charges to remain in good standing with the library otherwise on-site borrowing and library use privileges will be suspended. Patron is given an original cash receipt for monies collected on damaged item. Original cash receipt will designate the patron's name, the book's author, call number, copy number and title. THE LIBRARY DIRECTOR OR DESIGNEE MAY WAIVE ALL OR PART OF CHARGES UNDER EXTENUATING CIRCUMSTANCES.

PROCEDURE:

A) DAMAGED MATERIAL AT CHECK OUT POINT

1. If material is observed to be damaged at point of check out by attending librarian or borrower, patron is advised to check the online public card catalog for other available copies.

2. If there are no other copies Available in the collection, item is checked out to borrower and damaged condition is noted on this item so that the patron will not be held responsible for any damages when item is returned.

3. Upon return, damaged item will be forwarded to book mending department for repairs or discarded and withdrawn from circulation system.


B) DAMAGED MATERIAL AT CHECK IN POINT

1. If material is observed to be damaged at point of check in and borrower is present, patron is advised of damages and informed of replacement cost.

2. If material is observed to be damaged at point of check in and borrower is not present, last patron record is retrieved and updated to reflect item's damage status.

3. Upon resolution, attending librarian records the transaction and issues patron original cash receipt for charges paid.

4. If requested, patron is shown computer display screen to confirm that their account has been cleared or credited.

NOTE: If borrower is NOT in good standing, attending librarian advises borrower of problem and actions required for resolution to exercise on-site borrowing and library use privileges.

17. LOST MATERIAL
Submitted by KPL on Thu, 01/12/2006 - 10:59am.
POLICY: A patron who reports material checked out on their library card as lost will be charged the full replacement cost marked on the item's shelf-list card. Upon payment of lost item, patron is encouraged to continue looking for the material but is informed that no refund will be made after 30 days from date of payment. Patron must remit in full all charges to remain in good standing with the library otherwise on-site borrowing and library use privileges will be suspended. Patron is given an original cash receipt for monies collected on lost item. Original cash receipt will designate the patron's name, the book's actual due date, author's name, call number, copy number and title. IF ITEM IS FOUND BEFORE 30 DAYS HAVE EXPIRED FOR REIMBURSEMENT AMOUNT PAID FOR A LOST BOOK WILL BE REIMBURSED MINUS THE MAXIMUM FINE CHARGE ONLY UPON THE ITEM'S RETURN PROVIDED AN ORIGINAL CASH RECEIPT IS SHOWN OR LIBRARY RECORDS SHOW PROOF OF PAYMENT. ATTENDING LIBRARIAN AND PATRON MUST SIGN THEIR FULL NAME ON LIBRARY'S RECEIPT/COPY AS ACKNOWLEDGEMENT THAT MONEY WAS REIMBURSED. THE LIBRARY DIRECTOR OR DESIGNEE MAY WAIVE ALL OR PART OF CHARGES UNDER EXTENUATING CIRCUMSTANCES.


PROCEDURE:


1. If lost item is past due, circulation system automatically records item as overdue.

2. Patron is notified by telephone of overdue item and/or mailed an overdue notice. If borrower fails to respond, library suspends on-site borrowing and library use privileges until condition is resolved.

3. Upon resolution, transaction is recorded and patron's library use privileges are reinstated. Patron is advised that NO REFUND will be made on an item returned after 30 days from date of payment.

4. If requested, patron is shown computer display screen to confirm that record has been credited.


NOTE: If borrower is NOT in good standing, attending librarian advises borrower of problem and actions required for resolution to exercise on-site borrowing and library use privileges.

18. REFUND FOR LOST AND PAID FOR ITEMS
Submitted by KPL on Thu, 01/12/2006 - 11:00am.
POLICY: A patron who has paid for any library material that is later returned must have returned the item within 30 days from date of payment to qualify for reimbursement. The returned item will be treated as an overdue and late charges will be assessed starting from the day after the due date. Money paid for a lost item will be reimbursed minus any outstanding fines upon the item's return provided an original cash receipt is shown or library records show proof of payment. Attending Librarian and patron must sign their full name on the library's receipt/copy as acknowledgement that money was reimbursed. NO REFUND WILL BE MADE ON AN ITEM RETURNED AFTER 30 DAYS FROM DATE OF PAYMENT.


PROCEDURE:


1. If item is checked in before 30 days have expired for reimbursement, the circulation system automatically alerts the attending librarian that item has a "withdrawn" status. Attending librarian checks withdrawn status against library records.

2. If item is returned in person, attending librarian is advised by library patron that book has been lost and paid for.

3. Before refunding money, attending librarian retrieves the lost book record receipt for verification of payment. If patron qualifies for reimbursement, attending librarian and patron sign their full name on the library's receipt/copy as an acknowledgement that money was reimbursed minus any outstanding fines.

4. Late charges are assessed on the returned item. Attending librarian collects and records the transaction and issues patron original cash receipt for charges paid.

5. If item is returned by someone other than patron, or item appears by mail or in the BOOK DROP, patron record will be annotated as above only if item has been lost and paid for and returned within 30 days from date of payment. A "Refund Due" stop is entered on patron's account and money is refunded the next time the patron uses the library card.

6. If requested, patron is shown computer display screen to confirm that their account has been cleared or credited.

19. OVERDUE NOTICES
Submitted by KPL on Thu, 01/12/2006 - 11:01am.
POLICY: OVERDUE NOTICES ARE SENT AS A COURTESY. NON-RECEIPT OF A NOTICE DOES NOT ELIMINATE LIABILITY FOR OUTSTANDING MATERIALS OR FEES. Overdue notices are computer generated on a weekly basis and identify materials that are seven days past due. Every effort will be made to ensure that no one receives overdue notices for items that have already been returned. Any past due item is checked against the current status of borrower's charge account. If item is still overdue, an overdue notice-processing fee will be charged to delinquent borrower. Borrower will then be contacted by telephone and notified that library material has been kept beyond its due date. An overdue notice WILL NOT be mailed to patrons reached by telephone. ONLY those patrons that COULD NOT be reached by telephone are mailed an overdue notice. If after notification, the borrower fails to return the overdue material or to make recompense, borrower loses his right to exercise on-site borrowing and library use privileges. No additional items may be charged on borrower's library card until all overdue items are returned and/or all fines are paid. THE LIBRARY DIRECTOR OR DESIGNEE MAY WAIVE ALL OR PART OF CHARGES UNDER EXTENUATING CIRCUMSTANCES.

PROCEDURE:


1. Overdue notices are computer generated on a weekly basis.
2. Overdue form consists of two tear-away parts: patron address (exterior) and overdue message (interior).
3. Overdue notices are alphabetized according to patron and are then displayed against the computer by patron number. If all items listed on overdue notice are shown to be checked in, the notice is disposed of. If some items have been checked in and some are still checked out, cross out those items that have been returned.
4. All delinquent patrons are called by telephone. Those patrons reached by telephone are advised of overdue(s) and no overdue notice is mailed. Those patrons that could not be reached by telephone are mailed an overdue notice. An overdue notice-processing fee is charged to all delinquent patrons.
5. Overdue notice form is separated and portion with overdue information is inserted and sealed in the envelope.

A. An overdue notice that is returned back to the library with NEW FORWARDING ADDRESS is corrected updated in library's computer patron files. A new envelope is manually typed with corrected address and overdue notice is mailed to patron.
B. An overdue notice that is returned back to the library WITHOUT NO FORWARDING ADDRESS is retained and patron record is flagged for correction the next time patron uses library card.

20. CLAIM RETURNED STATUS
Submitted by KPL on Thu, 01/12/2006 - 11:01am.
POLICY: A patron who has received AN OVERDUE NOTICE for a late item BELIEVED TO HAVE BEEN RETURNED may request an extended period of time to search for item. If item is found in library, it is checked in and cleared from patron's record. Patron is notified and no fine is charged. If item is checked out to another borrower, patron is notified and no fine is charged. If item appears by mail or in the book drop, item is checked in and last patron record is retrieved. Patron is notified that item was returned. If item is not found, patron is given an opportunity to pay for item. IF PATRON MAINTAINS THAT ITEM WAS RETURNED, ITEM'S OVERDUE STATUS IS CHANGED TO "CLAIM RETURNED." ALL "CLAIM RETURNED" RECORDS ARE MAINTAINED FOR TWO MONTHS. A SEARCH WILL BE MADE PERIODICALLY FOR "CLAIM RETURNED" ITEM. IF AFTER TWO MONTHS ITEM HAS NOT APPEARED, IT WILL BE CONSIDERED "LOST" AND ITEM WILL BE WITHDRAWN AND DELETED FROM THE LIBRARY'S COLLECTION DATABASE. TO REMAIN IN GOOD STANDING WITH THE LIBRARY, PATRON RECORD MAY HAVE NO MORE THAN 3 ITEMS WITH "CLAIM RETURNED" STATUS AT ANY TIME. In the case of patrons with excessive "CLAIM RETURNED," on-site borrowing and library use privileges will be suspended by Library Director and/or Library Board action.

PROCEDURE:

1. Patron disputes overdue item notification at the Circulation Desk.

2. Attending librarian informs patron on status of account, policies and procedures. Patron is encouraged to search for overdue item.

3. Circulation staff conducts immediate shelf search at the library for overdue item:

A. If item IS FOUND in the library, patron record is cleared and patron is notified and no fine is charged.
B. If item is CHECKED OUT by another borrower, patron is notified and no fine is charged.
C. If item IS FOUND IN BOOK DROP, item is checked in and last patron record is retrieved and updated to show overdue charges. Patron is notified and informed of overdue charges.
D. If item is NOT FOUND, patron is notified and given an opportunity to search or pay for the item.
E. If patron MAINTAINS THAT ITEM WAS RETURNED, item's overdue status is changed to "CLAIM RETURNED." Patron is advised by attending librarian that in order to remain in good standing with the library, patron may have no more than 3 items with "claims returned" status at any time.

21. LOAN CONTRACT CARD
Submitted by KPL on Thu, 01/12/2006 - 11:04am.
POLICY: Loan contract circulation services will be performed for items that do not have an item bar code number or items that are not cataloged, only with the approval of the Library Director or designee. Borrower must present a valid library card issued under their name. Borrower must also be in good standing with the library in order to borrower materials. Borrower must sign a loan contract accepting full responsibility when checking-out item(s) via a loan contract. Item(s) checked-out on a loan contract must be returned to the library by due date during regular library hours otherwise daily overdue charges will be applied. Items on loan contract are subject to surrender upon request by Library Director or designee. Attending librarian will briefly inspect all outgoing and incoming materials for any visible damages.

PROCEDURE:

1. Registered cardholder/borrower presents a valid library card to attending librarian.
2. The borrower's library card bar code number is scanned to call up the borrower's account status.
3. Borrower's account is checked for outstanding fines, overdue items, and/or other stop reasons.
4. If borrower is in good standing, attending librarian will proceed with loan transaction and list on the loan contract each item checked out.
5. Borrower is asked to sign "Loan Contract" accepting full responsibility for item(s) listed on the "Loan Contract."

NOTE: If borrower is NOT in good standing, attending librarian advises borrower of problems and actions required for resolution to exercise on-site borrowing and library use privileges.

22. LOAN OR USE OF AUDIO-VISUAL EQUIPMENT
Submitted by KPL on Thu, 01/12/2006 - 11:05am.
POLICY: The library's A-V equipment is intended primarily for library sponsored functions. EQUIPMENT MAY BE USED IN-HOUSE OR CHECKED OUT ONLY WITH THE APPROVAL OF THE LIBRARY DIRECTOR OR DESIGNEE. Screens may be checked out individually if a projector is not needed. Since the library wishes to provide A-V equipment to organizations with special or occasional needs, groups with recurring or regularly scheduled audio-visual needs may be limited in the use of the equipment to 3 times in a one-month period. THE LIBRARY RESERVES THE RIGHT TO LIMIT EXCESSIVE USE OF ANY PIECE OF EQUIPMENT. PATRON MUST PRESENT A VALID LIBRARY CARD ISSUED UNDER THEIR NAME IN ORDER TO BORROW OR USE THE LIBRARY'S A-V EQUIPMENT. Borrower must be 18 years of age or older and in good standing with the library. Borrower must sign a loan contract accepting responsibility when checking out A-V equipment. The library is not responsible for damage caused to patron's A-V material by any library audio-visual equipment. All A-V equipment on loan must be returned to the library during regular library hours otherwise daily overdue charges will be applied. A-V EQUIPMENT IS SUBJECT TO SURRENDER UPON REQUEST BY LIBRARY DIRECTOR OR DESIGNEE. The privilege to use library equipment must not be abused or the equipment taken outside the County under false representation of desired use. THE LIBRARY RESERVES THE RIGHT TO S SUSPEND CIRCULATION OF ANY OR ALL EQUIPMENT IF REPAIR AND UPKEEP BECOMES TOO COSTLY. Duplication of copyrighted media with RJKPL A-V equipment is prohibited.

PROCEDURE:

1. Registered cardholder/borrower requests loan or use of equipment at the Circulation Desk.
2. The Library Director must approve loan or use of A-V EQUIPMENT.
3. If loan or use is approved, borrower must present a valid library card to attending librarian at the Circulation Desk.
4. The borrower's library card bar code number is scanned with laser gun/pen/pen to call up the borrower's account.
5. Borrower's account is checked for outstanding fines overdue items, and/or other stop reasons.
6. If borrower is in good standing, attending librarian proceeds with item loan transaction and checks out A-V equipment as approved by the Library Director or designee.
7. If borrower is not in good standing, attending librarian advises borrower of problem and actions required for resolution to exercise on-site borrowing and library use privileges.


NOTE: If borrower is NOT in good standing, attending librarian advises borrower of problem and actions required for resolution to exercise on-site borrowing and library use privileges.

23. LANGUAGE CASSETTES
Submitted by KPL on Thu, 01/12/2006 - 11:05am.
POLICY: REGISTERED CARDHOLDER/BORROWER MUST PRESENT A VALID LIBRARY CARD ISSUED UNDER THEIR NAME IN ORDER TO BORROW LANGUAGE CASSETTES.

BORROWERS 13 YEARS OF AGE OR OLDER: Borrower 13 years of age or older and in good standing with the library may borrow a total of three (3) adult language cassette cases per library card.

BORROWERS 12 YEARS OF AGE OR UNDER: Borrowers 12 years of age or under and in good standing with the library may borrow two (2) Juvenile language cassette cases per library card. THE LIBRARY DIRECTOR OR DESIGNEE MUST APPROVE ANY EXCEPTIONS. Attending librarian will briefly inspect all outgoing and incoming language cassettes. The library is not responsible for damage caused to patron's A-V player/recorder by any library language cassette.

ALL LANGUAGE CASSETTES MUST BE RETURNED TO THE LIBRARY DURING REGULAR LIBRARY HOURS. DO NOT RETURN LANGUAGE CASSETTES IN BOOK DROPS. A FINE WILL BE CHARGED ON ANY LANGUAGE VIDEOCASSETTE, WHICH IS NOT REWOUND OR IS RETURNED IN BOOK DROP. Duplication of copyrighted material is prohibited.

PROCEDURE:

1. Registered cardholder/borrower presents a valid library card to attending librarian at the Circulation Desk.

2. The borrower's library card bar code number is scanned with laser gun/pen to call up the borrower's account.

3. Borrower's account is checked for outstanding fines, overdue items, and/or other stop reasons.

4. If borrower is in good standing, attending librarian proceeds with item loan transaction.

NOTE: If borrower is NOT in good standing, attending librarian advises borrower of problem and actions required for resolution to exercise on-site borrowing and library use privileges.

24. RJKPL VIDEOS
Submitted by KPL on Thu, 01/12/2006 - 11:06am.
POLICY: The Robert J. Kleberg Public Library Videos are primarily for the Library's in-house use for children's programming. Circulation of RJKPL Videos is allowed with approval of Library Director or designee, but the Library reserves the right to limit certain titles and/or the excessive use of the RJKPL Video Loan Program.


QUALIFYING EDUCATORS/ORGANIZATIONS - Registered cardholder/borrower must apply for, receive and present a valid RJKPL "Video Pass" card issued under their name in order to borrow RJKPL videocassettes. Borrower must be 18 years of age or older and in good standing with the library. A total of two (2) video titles may be checked out per "Video Pass" card. The "Video Pass" card is primarily for qualifying educators such as: School Teachers, Student Teachers, Teacher's Aides, Substitute Teachers, College Instructors, Day Care School Aides, Churches, and at the discretion of the Library Director or designee, and to other reliable individuals or organizations. A lost or stolen "Video Pass" Card will be replaced for a $2.00 fee for the first replacement. All subsequent replacement will be $5.00. Both Video Loan Librarian and Patron/ Borrower must sign visual Inspection Form.


GENERAL PUBLIC - The Robert J. Kleberg Public Library videos may be borrowed by the general public with the approval of the Library Director or designee. Registered Cardholder/Borrower must be 18 years of age or older and in good standing with the library. Borrower must present a valid library card issued under their name in order to borrower RJKPL videocassettes. If approval is granted, patron will be limited to only one (1) title per library card. Both Video Loan Librarian and Patron/Borrower must sign visual Inspection Form.

VIDEO LOAN LIBRARIAN WILL BRIEFLY INSPECT ALL OUTGOING AND INCOMING VIDEOCASSETTES FOR ANY VISIBLE DAMAGES.

The library is not responsible for damage caused to patron's videocassette player/recorder by any library videocassette.

ALL VIDEOS MUST BE RETURNED TO THE LIBRARY DURING REGULAR LIBRARY HOURS OTHERWISE DAILY OVERDUE CHARGES WILL BE APPLIED. DO NOT RETURN VIDEOS IN BOOK DROPS. A FINE WILL BE CHARGED ON ANY VIDEOCASSETTE WHICH RETURNED ON BOOK DROP OR IS NOT REWOUND. Duplication of copyrighted material is prohibited.

PROCEDURE:

1. Qualifying Educators/Organizations and/or registered cardholder/borrower present a valid "Video Pass" or library card to attending librarian at the Children's Service Desk or Circulation Desk.
2. The borrower's library card bar code number is entered to call up the borrower's account status.
3. Borrower's account is checked for outstanding fines, overdue items, and/or other stop reasons.
4. If borrower is in good standing, patron is allowed to check out videocassette(s) for 1 week.
5. After item-Loan transaction, borrower is advised by attending librarian that:

A. Video(s) must be rewound before returning otherwise a fine will be charged per videocassette,
B. Video(s) must be returned to the library during regular library hours,
C. Video(s) cannot be returned in BOOK DROPS, and
D. Both Video Loan Librarian and Patron/Borrower must sign visual Inspection Form.

NOTE: If borrower is NOT in good standing, attending librarian advises borrower of problem and actions required for resolution to exercise on-site borrowing and library use privileges.

25. STLS INTERLIBRARY LOAN
Submitted by KPL on Thu, 01/12/2006 - 11:08am.
POLICY: Registered cardholder/borrower must present a valid library card to borrow STLS Interlibrary Loan items. Borrower must be in good standing with the library and/or STLS. Requests will be taken for books, pages from books, periodical articles or documents not available at the RJKPL. ALL INDIVIDUAL I.L.L. ITEMS RECEIVED AND PROCESSED AT THE LIBRARY WILL BE ASSESSED A NOMINAL RETURN POSTAGE FEE PAYABLE BY BORROWER. Postal insurance is also assessed on certain I.L.L. materials if lending library requires it. Some individual libraries may charge borrower a nominal fee for photocopying certain materials. I.L.L. BORROWER is required to COMPLY WITH ALL STLS INTERLIBRARY POLICIES IN ORDER TO BORROWER I.L.L. MATERIALS.


PROCEDURE:


1. Borrower requesting STLS Interlibrary Loan item(s) must provide on the "Patron I.L.L. Request Form" author, title, publisher, copyright date, patron’s name, telephone number and other pertinent information.
2. Borrower will be informed by attending Librarian of I.L.L. Policies and of required return postage fee. Borrower will be asked to read I.L.L. policies and to sign affirmation of I.L.L. Policy statements on "Patron I.L.L. Request Form."
3. If patron’s account is in good standing, Reference Librarian verifies information in BIP (Books in Print) and forwards I.L.L. request to the Interlibrary Loan Librarian. If patron’s account is still n good standing at time I.L.L. Librarian has forms ready to fax, request will be faxed to STLS.
4. STLS Interlibrary Loan Department processes request to lending library. When I.L.L. item is received at the RJKPL, I.L.L. Librarian will immediately process item. Librarian will notify borrower by telephone of the amount of return postage fee, any problem with account status, and that I.L.L. items will be held at the Circulation Desk for only 5 days.
5. At time of checkout, registered cardholder/borrower must present their valid library card to attending librarian at the Circulation Desk and request I.L.L. item(s).
6. Borrower's account is checked for outstanding fines, overdue items, and/or other stop reasons.
7. If borrower is in good standing, attending librarian collects return postage fees and proceeds with I.L.L. transaction.
8. If borrower is not in good standing, attending librarian advises borrower of problem and action required for resolution to exercise on-side borrowing and library use privileges.
9. I.L.L. Librarian mails I.L.L. material to lending library when item is returned by patron.

26. MANUAL CIRCULATION SERVICES
Submitted by KPL on Thu, 01/12/2006 - 11:09am.
POLICY: The following circulation services and functions will be performed manually to continue basic library services when the computer system is down:

1. Manual Item Check-out
2. Manual Item Renewal
3. Patron applications

The only fees collected will be for nonresident, lost, or replacement cards. Fines will not accrue nor be collected until the system is operative. THE "ITEM CHECK-OUT MASTER LOG" WILL BE USED TO RECORD ALL MANUAL ITEM CHECKOUTS AND RENEWALS. RECORDS WILL BE MAINTAINED ONLY FOR FIVE WEEKS, THEN DISCARDED.


PROCEDURE:

SYSTEM DOWN

1. The Circulation staff records date, time, and reason for system down on "item check-out master log."
2. Circulation Desk will maintain manual records on all items checked out to borrowers during the time system was down.
3. There will be one master log for combined functions of check out/renewal transactions at the Circulation Desk.
4. Attending librarian records on master log borrower's library card number in column one and item(s) barcode number(s) in column two, three and four.
5. Item renewal follows the same procedure as in step 4. The word "Renewal" is recorded above item(s) barcode number(s).
6. Item renewals will be permitted even if a reserve may be pending on item(s).
7. Item reserves will be taken, and circulation staff will enter reserve status on requested item(s) when system is up.
8. All returned materials will be stored in the library's book return drop until computer system is up and item check-in is possible.

SYSTEM UP

1. Manual borrowing and renewal transactions will be entered in date order as logged on" item check-out master log".
2. Returned materials will be checked in and backdated to last day of normal operations.
3. All reserved items will be entered in date and numerical order as recorded.